American Life Enterprises, Inc.
Client Business
American Life Enterprises, Inc. is the parent company for a number of title lending companies in South Carolina, Nevada and Georgia. Its companies give loans to consumers, with motor vehicles as collateral. (One of these divisions is Smart Choice Title Loans, and their logo and link are provided as an example.)
Business Challenge
American Life Enterprises operates multiple companies in multiple states, each with their own policies, reporting requirements and laws.
American Life Enterprises was using a FileMaker solution built in an older version of FileMaker. There were separate solutions for each state, and multiple files in each solution. Over time, the complex requirements for each division, office and state had made the system unwieldy and difficult to modify. The solution required a full-time, in-house developer continually updating and modifying the solution.
Solution Provided
Extensitech began by assisting American Life Enterprises with a number of changes to the existing FileMaker solution, including an audit report and a digital document management module. After seeing Extensitech's capabilities, American Life Enterprises agreed to have Extensitech build a new, unified, extensible solution in FileMaker, built on our xBase starter solution.
The new solution accommodates the policies and legal requirements for several offices in several states. The new solution includes settings screens for each state, each division, each office, and even system-wide settings that may change over time. This has eliminated much of the "hard coding" that was in the old solution. The company no longer requires a full-time, in-house developer.
The system tracks clients more thoroughly than the old system did, including employment and residence history, references and demographic data. The solution manages all contacts related to the loans as people and companies, so that the same personal and company information can be linked to multiple loans, eliminating redundant data entry.
In the new solution, principal, interest and fees are automatically applied to received payments according to the appropriate requirements for each division, state and loan program.
The solution has tools for tracking repossession orders and vehicle auctions. Users can create and print checks directly from the system. The digital document management in the new solution allows the company to be virtually paperless, and provides considerable savings and convenience.
Management estimates that American Life Enterprises, Inc. saves over $80,000 per year by using the new solution created by Extensitech.