Florida Gulf Coast University Academic and Event Technology Services
Client Business
Florida Gulf Coast University Academic and Event Technology Services provides support for faculty, staff and students. They provide technology and equipment for classes and special events throughout the university.
Business Challenge
Academic and Event Technology Services uses a FileMaker solution to track available equipment, classes, events and orders.
Solution Provided
Extensitech provides ongoing support for the existing solution via secured remote access, as the need arises. Extensitech has created new reports, created custom functions for determining the number of rental days for recurring events on multiple days of the week, and made several other small revisions to help the system work more smoothly for users.
Pat O’Connor-Benson, Director of Academic & Event Technology, says, "Chris Cain of Extensitech has delivered solutions to critical work flow issues with efficiency and speed. More importantly, he has closely analyzed our existing system and provided recommendations that – upon implementation – resulted in a drastic reduction in the time it took to complete our internal data processes."